NHTSA Complaint #11289352 — 2014 LINCOLN MKZ SEATS

Complaint Details

ODI Number	11289352
Vehicle	2014 LINCOLN MKZ
Component	SEATS
Date of Incident	December 5, 2019
Date Filed	December 16, 2019
Mileage	40,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

2014 LINCOLN MKZ ON WHICH THE SEAT HEATERS HAD QUIT WORKING. TOOK THE CAR TO A FORD DEALER AND FOUND OUT THAT THE NEGATIVE WIRE FROM THE MODULE CONNECTER TO THE CONTROL MODULE HAD SHORTED SND BURNED. THIS PROBLEM COULD HAVE DEVELOPED INTO A FIRE AT ANY TIME IN THAT THERE IS POWER TO THIS CONTROLLER FULL TIME. AS TO THE TIME THIS SHORTAGE OCCURED COULD HAVE BEEN ANY TIME.

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