NHTSA Complaint #11289345 — 2014 FORD FOCUS

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHUDDERED AND HESITATED TO MOVE FORWARD. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT TOOK THE VEHICLE TO SELINSGROVE FORD (10 N SUSQUEHANNA TRAIL, SELINSGROVE, PA 17870, (570) 374-8131) WHERE THE VEHICLE WAS INITIALLY REPAIRED UNDER WARRANTY; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.