NHTSA Complaint #11289253 — 2012 FORD F-150

HARD BRAKE PEDAL RESULTING IN NO OR VERY LITTLE BRAKING WHEN ENGINE IS COLD AND VEHICLE IS STATIONARY, EVERY DAY, EVERY TIME I START THE VEHICLE. ONCE THE PUMP BEGINS WORKING OR BECOMES UNSTUCK, I DO HAVE BRAKES, HOWEVER I AM VERY CONCERNED THAT THIS WILL RESULT IN BRAKE FAILURE AND AN ACCIDENT WITH SERIOUS INJURY TO ME AND MY PASSENGERS. THIS VEHICLE HAS HAD A RECALL ON CERTAIN MODELS FOR THIS ISSUE RESULTING FROM A BAD VACUUM PUMP. FORD CUSTOMER SERVICE HAS SAID MY VEHICLE IS NOT INVOLVED IN THE RECALL. IT OBVIOUSLY IS, BECAUSE IT IS THE EXACT SAME PROBLEM INVOLVED IN THE RECALL.