NHTSA Complaint #11289038 — 2015 CHEVROLET TRAX

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11289038
Vehicle	2015 CHEVROLET TRAX
Component	STRUCTURE:BODY
Date of Incident	October 1, 2019
Date Filed	December 14, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I HAVE BEEN SENT A PRETTY EGREGIOUS RECALL BY GM. I MADE AN APPOINTMENT WITH THE DEALER I PURCHASED THE CAR FROM. DEALERSHIP TOLD ME THEY HAD TO ORDER THE PART. IT'S BEEN A MONTH. WHEN I WENT TO THE DEALERSHIP, THEY SAID THE PART WAS NOT IN. MEANWHILE, MY FRIEND HAD HER RECALL FIXED THERE. THIS IS REGARDING A JOINT IN ONE OR BOTH FRONT LOWER CONTROL ARMS THAT CAN SEPARATE YOUR TIRES FROM THE VEHICLE. PRETTY SCARY, BUT I AM GETTING NOWHERE WITH THE CHEVROLET PEOPLE. I CALL EVERY DAY. HOW CAN YOU HELP ME ?

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