NHTSA Complaint #11288998 — 2013 VOLVO XC60
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11288998 |
| Vehicle | 2013 VOLVO XC60 |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
A MONTH AGO PURCHASED A 2013 VOLVO XC60 FROM A USED CAR DEALERSHIP. ON 12/9/19 THE AIRBAG ICON APPEARED WHICH SAID," SRS AIRBAG SERVICE URGENT." SINCE I LIVE IN NEW YORK AND BOUGHT THIS VEHICLE OUT OF STATE IN ( VIRGINIA) , I CALLED A VOLVO DEALERSHIP NEAR ME ABOUT THE PROBLEM. THEY CONFIRMED THAT THE PREVIOUS OWNER THAT PURCHASED THE VEHICLE HAD ANSWERED THE RECALL AND IT WAS THAN FIXED IN 2015. I TOLD THEM IF THAT WAS THE CASE , THAN WHY IS THIS PROBLEM HAPPENING AGAIN, AND IS 2019. I ALSO EXPLAINED TO THEM THAT THIS APPEAR TO BE A DEFECTED ISSUE WITH THIS MODEL SINCE THE SAME PROBLEM IS OCCURRING AGAIN OR IT WAS NEVER ADDRESS PROPERLY IN THE FIRST PLACE BY VOLVO. THIS IS A SAFETY ISSUE A RISK AND CONCERN , IF I'M IN AN ACCIDENT THERE IS A GOOD CHANCE THE AIRBAGS WILL NOT DEPLOY LEADING TO INJURY OR DEATH.
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