NHTSA Complaint #11288860 — 2014 KIA SORENTO

VISIBILITY:SUN/MOON ROOF ASSEMBLY issue reported to NHTSA

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Complaint Details

ODI Number	11288860
Vehicle	2014 KIA SORENTO
Component	VISIBILITY:SUN/MOON ROOF ASSEMBLY
Date of Incident	December 12, 2019
Date Filed	December 13, 2019
Mileage	86,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING 35 MPH, THE PANORAMIC SUN ROOF EXPLODED WITHOUT WARNING OR AN IMPACT OCCURING. THE CONTACT STATED THAT GLASS ENTERED HIS EYES. HE FLUSHED HIS EYES WITH WATER. THERE WERE NO INJURIES. THE CONTACT CALLED WESELOH KIA CARLSBAD (5331 PASEO DEL NORTE, CARLSBAD, CA 92008, 760-710-0801) WHO STATED THAT GLASS WAS NOT COVERED UNDER THE WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 86,000.

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