NHTSA Complaint #11288750 — 2009 JEEP WRANGLER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11288750
Vehicle	2009 JEEP WRANGLER
Component	ENGINE
Date of Incident	November 1, 2015
Date Filed	December 12, 2019
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

APPROXIMATELY 4 YEARS AGO, THE HEATER CORE IN MY JEEP FAILED SUDDENLY, POURING ANTIFREEZE OUT ONTO MY PASSENGER FLOORBOARD REPEATEDLY. AT THE TIME I WAS NOT AWARE THAT IT WAS MY HEATER CORE. WE ASKED A MECHANIC TO LET US KNOW WHAT WAS WRONG AND THAT'S WHEN WE FOUND OUT. I AM SO GLAD THAT WE NOTICED IT IN TIME BECAUSE WE HAVE 3 DOGS THAT FREQUENTLY ARE IN MY VEHICLE AND ONE, SOME, OR ALL OF THEM COULD HAVE DIED. THIS WAS NOT A CHEAP FIX AS THEY HAD TO TAKE APART THE DASH TO GAIN ACCESS. I LOVE MY JEEP, BUT COME ON YOU GUYS.... NO CUSTOMER SHOULD HAVE TO FORK OVER SO MUCH MONEY FOR MANUFACTURER DEFECTS.

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