NHTSA Complaint #11288707 — 2014 DODGE DURANGO EXTERIOR LIGHTING:TAIL LIGHTS

Complaint Details

ODI Number	11288707
Vehicle	2014 DODGE DURANGO
Component	EXTERIOR LIGHTING:TAIL LIGHTS
Date of Incident	November 9, 2019
Date Filed	December 12, 2019
Mileage	66,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE THE CONTACT WAS STANDING BY THE VEHICLE, ONE OF THE TAIL LIGHTS CRACKED IN A VERTICAL LINE. THE VEHICLE WAS TAKEN TO MERRICK DODGE CHRYSLER JEEP OF WANTAGH (516-868-4400, LOCATED AT 3614 SUNRISE HWY, STE B, WANTAGH, NY 11793) WHERE IT WAS STATED THAT THE FAILURE WAS NOT COVERED BY THE EXTENDED WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND THAT IT WAS NOT A KNOWN FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

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