NHTSA Complaint #11288673 — 2001 CHEVROLET IMPALA

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. UPON STARTING THE VEHICLE, THE CONTACT HEARD A LOUD BANG AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. A FIRE STARTED FROM UNDERNEATH THE HOOD AND THE CONTACT'S HUSBAND CAME OUTSIDE AND INSTRUCTED HER TO GRAB THE FIRE EXTINGUISHER. HER HUSBAND EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE, ENGINE COOLING), WHICH SHE RELATED DIRECTLY WITH HER FAILURE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS OFFERED AN AMOUNT FOR THE REPAIRS TO THE VEHICLE; HOWEVER, THERE WAS NO RESOLUTION TO THE MATTER. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.