NHTSA Complaint #11288642 — 2015 DODGE DURANGO

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11288642
Vehicle	2015 DODGE DURANGO
Component	SERVICE BRAKES
Date of Incident	December 9, 2019
Date Filed	December 12, 2019
Mileage	184,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE DECELRATING AT 15 MPH TO PARK THE VEHICLE IN A PARKING LOT, THE BRAKES SEIZED WITHOUT WARNING. THE CONTACT CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE FRONT BUMPER OF THE CONTACT'S VEHICLE WAS DAMAGED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE CONTACT'S INSURANCE COMPANY STARTED A CLAIM FOR THE VEHICLE TO BE REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 184,000. *TR*DT*JB

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