NHTSA Complaint #11288560 — 2013 BMW F800 GT

08/30/2013, 1ST OWNER REPLACED FUEL LEVEL SENSOR, 3365 MILES. 01/05/2018 BIKE SHOWS RESERVE FUEL LIGHT, 4 MILES LATER STALLS, MIDDLE OF #2 LANE AT I-15/HWY 60 TRANSITION IN SOCAL. HEAVY TRAFFIC. SEMI TRUCKS COVERED ME PUSHING DEAD BIKE TO SAFETY LANE. ROLLED TO/REFUELED BIKE AT NEAREST GAS STATION, TOOK <1 GALLON, HAS 4 GALLON TANK. BIKE STARTS OK, THOUGHT I ACCIDENTALLY STALLED IT. 06/16/2018, 2000 MILE RIDE, BIKE LOST POWER. E/B I-15 IN AZ, VIRGIN RIVER GORGE. BIKE DIES IN PASSING LANE. ATTEMPT RESTARTS, WILD IDLE, BIKE STILL DIES. PULL INTO EMERGENCY PARKING. NO ALTERNATE ACCESS, NO CELL COVERAGE. STARTS/DIES ENTIRE WAY TO ST. GEORGE UT, SALINA UT. BIKE STARTS OK AFTER FUELING. SPOKE W/SERVICE ON PHONE, NO LOCAL DEALERS. 06/20/2018, DENVER BMW DIAGNOSES FAILING FUEL PUMP, WE REPLACE ($800). 06/06/2019 BIKE STALLS/DIES, OFF I-5 GORMAN, GASSING UP. 06/15/2019, BIKE HAS WILD IDLE, STALLS/DIES, PALOMAR ROAD. RETURN TO DEALER, SERVICE SAYS PUMP IS OK. 07/11/2019, REPLACE FUEL PUMP CONTROLLER ($200). 07/13/2019 BIKE STALLS/DIES IN TRAFFIC, ON HWY 14 IN PALMDALE, MIDDLE OF OFFRAMP INTERSECTION. STALLS/DIES RETURN RIDE. 08/20/2019 BIKE STALLS/DIES ON HWY 138 IN TRAFFIC, W/B AND E/B FROM PALMDALE. 08/31/2019 BIKE STALLS/DIES ON HWY 38 IN TRAFFIC, W/B. RETURN TO SERVICE DIRECTLY TO RUN CODES. REPEATEDLY STALLS/DIES ON HWY 38, I-10, I-215, 91 FWY, ON WAY TO DEALER. FREEWAY TRAFFIC AT SPEED AND CONGESTION. PUSH BIKE THROUGH INTERSECTIONS, BIKE REFUSES TO IDLE. DEALER TESTS ALL ELECTRICAL, RECOMMENDS NEW ECU ($1000). 11/07/2019 BIKE READY FOR PICKUP. 11/08/2019 PICK BIKE UP, STALLS/DIES IN MIDDLE OF CITY INTERSECTION IN HEAVY TRAFFIC, 6 MILES/20 MINUTES FROM DEALER. TRUCK SENT TO PICK IT UP. DEALER NOW REPLACES THE FUEL PUMP. BIKE IS UNSAFE TO RIDE, CONTINUOUS FUEL FAILURE, WEB SEARCH SHOWS THIS IS A WELL-KNOWN FAILURE WITH F800 BIKES, BMW NA APPEARS INDIFFERENT.