NHTSA Complaint #11288516 — 2011 CHEVROLET TRAVERSE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11288516
Vehicle 2011 CHEVROLET TRAVERSE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I DROVE DOWN TO MY DAUGHTERS ON SUNDAY DECEMBER 1ST 2019 WHICH IS IN FREASTERVILLE PA AND WE LIVE IN MECHANICSBURG PA. SO I DRIVE THE TURNPIKE AND I HAVE DONE THIS TRIP A LOT, HAVING NO ISSUES AT ALL WITH MY TRAVERSE 2011. ON MONDAY WE BOTH GOT INTO MY CAR AS ND DROVE BACK TO MECHANICSBURG BECAUSE SHE HAD TO PICK UP HER VEHICLE FOR WORK THE NEXT DAY, WE GET HOME MONDAY NIGHT 12/2/2019 NO PROBLEMS STILL PARKED IN MY DRIVEWAY AND EVERYTHING IS GOOD . NEXT MORNING 12/3/2019 I GO TO TAKE HER TO GET HER WORK CAR WE GET IN MY SUV STILL IN MY DRIVEWAY AND IT MADE THIS GOD AWFUL NOISE AND I TURNED IT OFF IMMEDIATELY AND YELLED TO MY HUSBAND SOMETHING IS WRONG. HE GOES TO TRY IT AND IT SOUNDS LIKE THE CAR WANTS TO START AND NOTHING IT WON'T. WE HAVE IT FLAT BEDDED TO CRALLS GARAGE IN HARRISBURG AND HE CALLED SAID THAT WE NEED A NEW ENGINE HE SAID IT WAS MAKING A NOISE IN THE LOWER BACK END OF MOTOR AND WE NEED A NEW MOTOR. WE OWE 13000.00 ON THIS CAR AND I LOVE IT HIW CAN THIS HAPPEN. HE SAID IT WILL COST 5000.00 FOR A NEW MOTOR AND I CAN NOT AFFORD IT. .I HAVE READ SO MANY REVIEWS THAT THIS IS HAPPENING TO 2011 TRAVERSES HOW CAN THE MANUFACTURER NOT FIX THIS . I HAD NO WARNINGS AT ALL NO ENGINE LIGHTS NOTHING. PLEASE HELP

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