NHTSA Complaint #11288334 — 2011 JEEP GRAND CHEROKEE

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT POWERED OFF THE ENGINE, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT STATED THAT THE RPMS WERE DECREASING, WHICH CAUSED THE VEHICLE TO SLOW DOWN. THE CONTACT MENTIONED THAT THE VEHICLE STALLED WHILE DRIVING AT A LOW SPEED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.