NHTSA Complaint #11288060 — 2019 RAM 3500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11288060
Vehicle	2019 RAM 3500
Component	ELECTRICAL SYSTEM
Date of Incident	December 3, 2019
Date Filed	December 10, 2019
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

AFTER REPLACING THE EGR VALVE AT 55,000 MILES DEALER WENT TO RESET SERVICE CODES. PCM WAS FOUND TO BE AT FAULT AND UNABLE TO CLEAR CODES. DEALER CLAIMED PCM WAS NOT UNDER WARRANTY. RAM CUSTOMER CARE MADE NO EFFORTS TO REPLACE OR REPAIR PCM. HAVE HAD 9+ ISSUES WITH THE TRUCK. ALL ISSUES HAVE FALLEN OUTSIDE OF WARRANTY BY 3 TO 4 THOUSAND MILES.

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