NHTSA Complaint #11288053 — 2017 HYUNDAI AZERA

DURING OUR FIRST TRIP ON THE INTERSTATE I NOTICED THAT WHEN TRYING TO CORRECT THE STEERING, EITHER RIGHT OR LEFT, THE CAR WOULD NOT IMMEDIATELY RESPOND. THEN AFTER JUST A SECOND OR TWO SOMETHING WOULD BREAK LOOSE ALLOWING THE VEHICLE TO RESPOND TO MY REQUEST. I.E. TURN LEFT OR RIGHT! IT'S AS IF THEIR IS SOMETHING STOPPING IT FROM RESPONDING UNTIL I APPLY MORE PRESSURE TO MY PULL. I IMMEDIATELY TOOK IT TO THE DEALER, AND WAS TOLD THAT IS THE "ELECTRONIC STEERING" MECHANISM AND THAT THAT IS NORMAL, AND THERE IS NO REASON TO BE ALARMED. OVER THANKSGIVING I MADE A 2,500 MILE ROUND TRIP TO INDIANA (ALL INTERSTATE). DURING THE TRIP, THE SAME THING!! AFTER STOPPING FOR A SHORT PERIOD, AND THEN BACK ON THE ROAD, I NOTICED I WOULD HAVE TO DRIVE A SHORT DISTANCE BEFORE IT BEGAN TO ACT UP AGAIN. IT IS VERY PRONOUNCED AND OBVIOUS ON INTERSTATE DRIVING. I HAVE THE FEAR THAT IT COULD LOCK UP PERMANENTLY. I PURCHASED THIS VEHICLE, WITH ONLY 5,100 MILES ON 7/1/2019. IT NOW HAS 8,622 MILES. I MIGHT ALSO POINT OUT THAT I ALSO HAVE THE IDENTICAL CAR IN A 2016 WITH THE SAME STEERING, THAT I PURCHASED NEW. IT NOW HAS OVER 36,000 MILES AND I HAVE HAD ABSOLUTELY NO PROBLEMS. BECAUSE OF THE EXCELLENT RATINGS AND THE FACT THAT I HAVE HAD NO PROBLEMS WITH THE 2016, I PURCHASED THE USED 2017 FOR MY WIFE. WHEN I TOOK MY CAR TO THE SHOP THEY DID NOT PROVIDE ME WITH A TICKET OR INVOICE OF ANY KIND, ALTHOUGH THEY DID WRITE A TICKET.