NHTSA Complaint #11287789 — 2017 NISSAN ALTIMA

THE POWER STEERING PUMP (2017 NISSAN ALTIMA SR, 2.4L, 35,980 MILES) BEGAN TO PRODUCE WHINING NOISES (HIGH FREQUENCY PITCH SOUNDS) BOTH WHEN THE ENGINE RUNS WITH MOVING AND WHEN THE CAR MOVES. PARTICULARLY, WHEN I TURN THE STEERING WHEEL WHILE THE ENGINE IS ON, IT PRODUCES HIGHER NOISES. IF I DON'T TURN THE POWER STEERING WHEEL WHILE THE ENGINE IS ON, IT PRODUCES LOWER WHINING SOUNDS. THUS, BOULDER NISSAN IN COLORADO REPLACED THE PROBLEMATIC PUMP WITH A NEW ONE. HOWEVER, THE NEW ONE IS NOT THE SOLUTION AT ALL. I HAVE COMPLAINED THIS ISSUE AGAINST BOULDER NISSAN. THEY COULDN'T SOLVE THE ISSUE BECAUSE THE POWER STEERING PUMP ITSELF IS DEFECTIVE. I KNOW ALL OF 2011 ~ 2018 ALTIMA HAVE THE SAME ISSUE, WHICH HAS BEEN WELL KNOWN ON THE INTERNET. NISSAN COMPANY MUST RECALL THE POWER STEERING WHEEL PUMP AND REPLACE IT WITH A NEWLY DESIGNED PUMP (NOT THE SAME DEFECTIVE ONE). WHAT HAPPENS IF THE POWER STEERING WHEEL DOESN'T FUNCTION PROPERLY WHILE DRIVING?