NHTSA Complaint #11287616 — 2019 HYUNDAI TUCSON ELECTRICAL SYSTEM

Complaint Details

ODI Number	11287616
Vehicle	2019 HYUNDAI TUCSON
Component	ELECTRICAL SYSTEM
Date of Incident	September 27, 2019
Date Filed	December 7, 2019
Mileage	4,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

SEPTEMBER 2019, FOUR MONTHS AFTER WE PURCHASED IT BRAND NEW. THE VEHICLES STOPPED RESPONDING TO MY ACCELERATION ON HIGHWAY SPEEDS WHEN ALL THE TECHNOLOGY SCREENS WENT OUT IN THE VEHICLE. WHILE AT A RED LIGHT THE VEHICLES RPM'S WILL VISUALLY GO UP AND DOWN AND THE VEHICLE SHUTTERS AS IF IT IS GOING TO TURN OFF. IT HAS UNINTENDED ACCELERATION WHEN I'M SITTING AT A STANDSTILL AND GO TO ACCELERATE THE VEHICLE WILL JUMP SO TO SPEAK ONCE THE ACCELERATOR IS ENGAGED. UNFORTUNATELY MY VIDEOS ARE TOO LONG TO UPLOAD BUT I DO HAVE CONFIRMATION OF 2 OF THE 3 CONCERNS BUT AM UNABLE TO RECORD THE HIGHWAY CONCERNS DUE TO OBVIOUS SAFETY REASONS.

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