NHTSA Complaint #11287576 — 2009 FORD ESCAPE

MY DAUGHTER WOULD INITIALLY HAVE TO TURN THE CAR ON AND OFF ANYWHERE FROM 8-30 TIMES TO TRY TO GET THE POWER STEERING TO KICK IN BUT EVENTUALLY SHE WAS DRIVING AND IT JUST STOPPED WORKING FOR GOOD. THOUGH POWER STEERING SHOWS AS , "FIXED" AFTER A SOFTWARE UPDATE ON 2014,MY DAUGHTER WAS NEARLY IN A FATAL ACCIDENT WHEN THE POWER STEERING WENT SUDDENLY. I SAW THAT THERE WERE TWO POSSIBLE ERROR CODES-ONE WAS A SOFTWARE CODE WHICH THAT SOFTWARE UPDATE WOULD FIX BUT IF YOU HAVE THE ISSUE WITH TWO DIFFERENT CODES THEN THE WHOLE STEERING COLUMN HAS TOEPLACED. WE HAVE BOTH CODES AND YET FORD DENIED IT BECAUSE OF THE PLANT AT WHICH IT WAS MADE. IT DID SAY THOUGH THAT SOME CARS MADE AT OUR PLANT WERE INCLUDED IN THE SECOND RECALL. I AM CERTAIN IT SLIPPED THROUGH THE CRACKS, AS HAVE MANY OTHERS I'M SURE. I WANT FORD TO STAND BY ITS PRODUCT AND I DON'T WANT SOME OTHER FAMILY TO FIND OUT WHEN THEIR DAUGHTER DOES DIE IN AN ACCIDENT. PLEASE REVIEW ALL CARS THAT SHOULD BE INCLUDED