NHTSA Complaint #11287537 — 2010 FORD ESCAPE

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL AND FRONT WHEELS VIBRATED OUT OF CONTROL. THE CONTACT INSPECTED THE VEHICLE HIMSELF AND FOUND THAT THE WHEEL BEARING WAS THE WRONG DIMENSION. THE CONTACT REPLACED THE DRIVER'S SIDE WHEEL BEARING HIMSELF. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER FOR THE STEERING FAILURE AND THE STEERING STABILIZER WAS REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 15E045000 (SUSPENSION). THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.