NHTSA Complaint #11287268 — 2017 BMW 430I UNKNOWN OR OTHER

Complaint Details

ODI Number	11287268
Vehicle	2017 BMW 430I
Component	UNKNOWN OR OTHER
Date of Incident	November 24, 2019
Date Filed	December 5, 2019
Mileage	32,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

FRIEND WAS DRIVING DOWN FREEWAY. SUDDENLY HEARD A LOUD BOOM, AND THE SOUND OF ROAD NOISE. PULLED OFF FREEWAY. FOUND THAT SUNROOF HAD SPONTANEOUSLY SHATTERED. THE ONLY REASON THIS DIDN'T HURT THE DRIVER WAS THAT THE SUNROOF SHADE WAS PULLED. THE DEALERSHIP (LONG BEACH BMW) CLAIMED THAT THIS WAS A RESULT OF AN IMPACT. NO EVIDENCE OF SOMETHING HITTING IT WITH ENOUGH FORCE TO CAUSE THIS SHATTERING IS VISIBLE. IN FACT, THE PICTURE SHOWS THAT THE SUNROOF EXPLODED OUT WHEN IT SHATTERED. (LOOK AROUND THE HOLE AND YOU WILL SEE THAT THE SUNROOF GLASS WAS GOING OUT.

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