NHTSA Complaint #11287261 — 2019 TOYOTA TACOMA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11287261
Vehicle	2019 TOYOTA TACOMA
Component	SERVICE BRAKES
Date of Incident	November 7, 2019
Date Filed	December 5, 2019
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

ON ENTERING AN INTERSECTION THE VEHICLE APPLIED BRAKES AUTOMATICALLY AND WITHOUT WARNING. AT THAT TIME THE PATH FORWARD OF THE VEHICLE WAS CLEAR. THIS ACTION CAUSED A SAFETY HAZARD BY STALLING THE VEHICLE IN THE INTERSECTION. APPLYING GAS RESULTED IN NO FORWARD MOVEMENT. ONCOMING TRAFFIC HAD TO STOP ABRUPTLY TO AVOID A COLLISION WITH MY VEHICLE. I HAVE BEEN TO THE TOYOTA DEALERSHIP TWO TIMES TO HAVE THIS REPAIRED TO NO AVAIL. THE LAST COMMUNICATION FROM TOYOTA CONCERNING MY COMPLAINT WAS A PHONE CALL FROM A FACTORY REP ADVISING ME THAT I NEEDED TO READ MY OWNERS MANUAL REGARDING THIS ISSUE. AT THIS POINT I AN AFRAID TO DRIVE THE VEHICLE. PLEASE HELP. NHTSA REF# 247577.

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