NHTSA Complaint #11287205 — 2012 HONDA CIVIC

TL* THE CONTACT OWNS A 2012 HONDA CIVIC. WHILE THE VEHICLE WAS PARKED FOR APPROXIMATELY 45 MINUTES AND ATTEMPTING TO DRIVE, THE POWER STEERING FAILED. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED. AFTER DRIVING THE VEHICLE AT APPROXIMATELY 20 MPH, THE POWER STEERING BEGAN TO OPERATE CORRECTLY; HOWEVER, THE POWER STEERING WARNING INDICATOR REMAINED ILLUMINATED. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING FAILED AGAIN. THE CONTACT CALLED KENDALL HONDA OF FAIRBANKS (LOCATED AT 1000 CADILLAC CT, FAIRBANKS, AK 99701, 855-501-3434) WHERE IT WAS DIAGNOSED THAT IT NEEDED POWER STEERING FLUID, HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.