NHTSA Complaint #11287155 — 2013 FORD ESCAPE

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE "SERVICE ENGINE" INDICATOR ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THERE WAS NO COOLANT IN THE RADIATOR. THE FOLLOWING DAY, THE SAME MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO STATED THAT THE ENGINE WAS LEAKING COOLANT, BUT THE ORIGIN OF THE LEAK COULD NOT BE DETERMINED. GURLEY LEEP FORD (320 E IRELAND RD, SOUTH BEND, IN 46614) WAS INFORMED OF THE FAILURES VIA PHONE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 138,402.