NHTSA Complaint #11287093 — 2013 FORD ESCAPE

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11287093
Vehicle	2013 FORD ESCAPE
Component	VEHICLE SPEED CONTROL
Date of Incident	November 30, 2019
Date Filed	December 5, 2019
Mileage	43,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE VEHICLE WHILE IN MOTION ON A CITY STREET SUDDENLY DECELERATED AND GOES AT A VERY SLOW SPEED. THE ACCELERATOR WILL NOT MOVE THE CAR FORWARD OR FASTER. WE HAVE BEEN TOLD BY A MECHANIC THAT IT MAY BE AN ISSUE WITH THE SHIFTER CABLE BUSHING. THERE WAS A RECALL: 18S20 BUT WHEN I INQUIRED WITH FORD CUSTOMER SERVICE AT 1-866-436-7332 THEY STATED THE VIN TO MY CAR WAS NOT ON RECALL. REFERRED ME TO NHTSA OR A FORD DEALER DIRECTLY. I DO NOT UNDERSTAND IF THE VEHICLE IS THE YEAR AND MODEL WHY MY CAR IS EXCLUDED FROM THIS RECALL

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Recent Complaints for the 2013 FORD ESCAPE

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