NHTSA Complaint #11287023 — 2016 HONDA CIVIC

I'VE HAD MY CAR FOR LESS THAN A YEAR AND ON THREE SEPARATE OCCASIONS IT HAS FAILED TO START. THE FIRST TIME IT HAPPENED, I DID A GOOGLE SEARCH AND SAW THAT THIS WAS A COMMON PROBLEM WITH THE CAR. I FOUND A YOUTUBE VIDEO THAT GAVE INSTRUCTIONS ON A POSSIBLE REMEDY -- WHICH INCLUDED GOING UNDER THE HOOD OF THE CAR AND FINAGLING WITH THE BATTERY, ETC. MY HUSBAND TRIED THIS REMEDY AND ONCE MY CAR STARTED, I IMMEDIATELY TOOK IT TO THE DEALERSHIP. AT THE DEALERSHIP I WAS TOLD THAT MY BATTERY WAS DEAD; THEY REPLACED THE BATTERY. MONTHS LATER, WITH MY NEW BATTERY, THIS HAPPENED AGAIN. MY HUSBAND TRIED THE REMEDY AGAIN BUT WHEN I TOOK IT TO THE DEALERSHIP I TOLD HIM THAT THEY SHOULD LOOK FURTHER INTO THIS ISSUE BECAUSE IT IS NOT JUST THE BATTERY. TO ME, IT WAS SOME KIND OF ELECTRICAL GLITCH. THE DEALERSHIP INFORMED ME THAT BECAUSE THEY COULD NOT REPLICATE THE PROBLEM OF THE 'NO-START', THERE WAS NOTHING THEY COULD DO. AT 6 MONTHS PREGNANT I TOLD THEM THAT I WAS BEING LEFT IN A VULNERABLE POSITION WITH A VERY UNRELIABLE VEHICLE. I TOLD THEM THAT A GOOGLE SEARCH WOULD SHOW THAT THIS WAS HAPPENING WITH MANY HONDA CIVICS AND THAT THIS MUST BE A KNOWN ISSUE. THEY SAID THEY WOULD HAVE A HONDA REPRESENTATIVE CONTACT ME AND THAT NEVER HAPPENED. I TOLD MYSELF THAT IF THIS HAPPENED AGAIN, I WOULD DO NOTHING MYSELF. I WOULD GET MY CAR TOWED TO THE DEALERSHIP. WELL, OF COURSE, IT HAS HAPPENED AGAIN AT 9 MONTHS PREGNANT. I HAD MY CAR TOWED TO THE DEALERSHIP BECAUSE IT AGAIN HAS NOT STARTED. THE CAR REMAINS IN ACCESSORY MODE AND THE BRAKES AND SHIFT GEAR IS LOCKED. I TRULY THINK I HAVE A LEMON VEHICLE BECAUSE THIS COMPANY IS REFUSING TO LOOK FURTHER INTO THIS ISSUE. TO NOTE, EACH TIME THE CAR HASN'T STARTED, IT HAS BEEN AFTER I'VE TURNED THE CAR OFF AND RETURNED TO IT A SHORT TIME LATER, EITHER AT HOME ON THE STREET OR AT WORK IN THE PARKING LOT.