NHTSA Complaint #11286972 — 2008 FORD EDGE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11286972
Vehicle	2008 FORD EDGE
Component	AIR BAGS
Date of Incident	December 31, 2017
Date Filed	December 4, 2019
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

NOTIFIED OF AIRBAG SAFETY RECALL NHTSA 19V-001, SAFETY RECALL NOTICE 19S01 YET, I HAVE ATTEMPTED MANY TIMES TO MAKE AN APPOINTMENT WITH PLANET LINCOLN/PLANET FORD IN HUMBLE AND WOODLANDS, TX. WHEN THEY DISCOVER I NEED A LOANER NO APPOINTMENT IS EVER MADE. THEY PROMISE TO CALL BACK WHEN A LOANER IS AVAILABLE AND NEVER DO. FORD AND LINCOLN SEND ME NOTIFICATION REGULARLY THAT THIS NEEDS TO ME TAKEN CARE OF. I HAVE RELATED THE SAME TO THEM. I SUPPOSE THEY THINK THEY WON'T BE HELD RESPONSIBLE IF SOMETHING HAPPENS TO MY AIRBAGS, BUT THEY WILL. I HAVE NAMES, DATES, AND CONVERSATIONS DOCUMENTED.

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