NHTSA Complaint #11286970 — 2012 FORD FOCUS

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED TWICE. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE MEDIAN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO KEN GRODY FORD CARLSBAD (5555 PASEO DEL NORTE, CARLSBAD, CA 92008, (760) 438-9171), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED BECAUSE THE POWER STEERING WAS OPERABLE ONCE THE VEHICLE WAS RESTARTED AT THE DEALER. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE TIRE WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.