NHTSA Complaint #11286801 — 2012 BUICK ENCLAVE STEERING

Complaint Details

ODI Number	11286801
Vehicle	2012 BUICK ENCLAVE
Component	STEERING
Date of Incident	November 20, 2019
Date Filed	December 4, 2019
Mileage	98,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

POWER STEERING PUMP WAS REPLACED SEPT 2017 DUE TO INTERMITTENT STEERING PROBLEMS WHEN MAKING RIGHT HAD TURNS GENERALLY AT LOWER SPEEDS (78066 MILEAGE). NOVEMBER 2019 SAME ISSUE (98302 MILEAGE) DEALER TOLD ME WITH SOME CARS TWO YEARS IS THE LIFE OF A POWER STEERING PUMP. I WOULD NOT BE ABLE TO CONTROL THE VEHICLE IF THIS HAPPENED A ANY RATE OF SPEED. ALSO, THE AIR CONDITIONER HAS BEEN REPAIRED EVERY YEAR SINCE 2015. EARLIER IN 2019 THE BLOWER ON THE HEATER TOTALLY QUIT AND HAD TO BE REPLACED

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