NHTSA Complaint #11286560 — 2009 DODGE CHARGER

THE COMPUTER IN THE TRANSMISSION IS MAKING MY CAR JERK FROM 1ST GEAR TO 2ND GEAR. I HAVE A LIFETIME POWER TRAN WARRANTY YET THEY SAY THAT THERE IS NO "FIX" FOR MY CAR, BASICALLY I HAVE TO EITHER DRIVE IT LIKE IT IS OR BUY ANOTHER ONE AND I DO NOT THINK THAT IS FAIR FOR A LOYAL CUSTOMER LIKE MYSELF. EVERY TIME I CALL, THEY MANAGE TO LOOSE MY LIFETIME WARRANTY, THIS LAST TIME THE CUSTOMER SERVICE PERSON TOLD ME I DIDN'T GET MY TRANSMISSION SERVICED FOR THE 10 YEAR MARK, I TOLD THEM I DID IN MARCH WHEN DODGE SAID IT WAS DUE - HE NOW TELLS ME THAT I GOT IT DONE TOO EARLY TO MAKE MY WARRANTY VALID. WHAT KIND OF MESS IS THAT. I JUST WANT MY CAR FIXED YET DODGE IS TELLING ME THAT THEY ARE NOT GOING TO PROVIDE A PATCH OR EVEN CREATE ONE. WHEN I DRIVE, MAINLY EARLY MORNINGS, MY CAR WILL DO A HARD SHIFT FROM 1ST GEAR TO 2ND GEAR. NO MATTER UPHILL, DOWNHILL, ROUNDING A CURB, STRAIGHTAWAY, HIGHWAY OR STREETS.