NHTSA Complaint #11286494 — 2019 MAZDA MAZDA3

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11286494
Vehicle	2019 MAZDA MAZDA3
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	November 20, 2019
Date Filed	December 2, 2019
Mileage	4,655 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I WAS DRIVING ABOUT 30 MPH OR SLOWER IN A LIGHT RAIN ON A CITY STREET WHEN MY VEHICLE SAID THAT THE FRONT RADAR FAILED/UNABLE TO FUNCTION, ALL SAFETY SYSTEMS ARE NOW DISABLED. THIS LASTED FOR ABOUT 3-4 MINUTES AND THEN IT STARTED TO FUNCTION AGAIN BUT ONLY FOR 2 MINUTES AND THEN IT GAVE THE SAME MESSAGE AND DISABLED ALL MY SAFETY SYSTEMS WHILE AGAIN. IT STARTED TO FUNCTION AGAIN AS I PULLED INTO MY DRIVEWAY WHICH IS WHY I WAS UNABLE TO GET A PHOTO. I HAVE HAD MULTIPLE ONGOING PROBLEMS WITH LANE DEPARTURE WARNING AND WITH THE WINDSHIELD WIPER SENSOR AND THE DOORS AND TRUNK LOCKING AND UNLOCKING. I THINK THE ENTIRE ELECTRICAL SYSTEM IS DEFECTIVE AND MOST OF THE PROBLEMS COME FROM THE FRONT RADAR BUT THERE ARE SO MANY PROBLEMS WITH THE ELECTRONICS THAT I THIS THIS VEHICLE IS A LEMON. THE LANE-KEEP ASSIST IS SO BAD IT HAS ALMOST MADE ME CRASH ON 3 SEPARATE OCCASIONS SO I HAVE DISABLED IT.

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