NHTSA Complaint #11286316 — 2017 RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11286316
Vehicle 2017 RAM 1500
Component ENGINE
Date of Incident
Date Filed
Mileage 39,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FOUND FAILURE CODES: P0402 AND P20EE. THE FAILURE RECURRED AND THE CONTACT WAS INFORMED TO CALL THE DEALER. THE CONTACT WAS UNAWARE OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO WILSON MOTORS (541-286-7610, LOCATED AT 425 N W BUCHANAN, CORVALLIS, OR 97330-6253), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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