NHTSA Complaint #11286314 — 2004 FORD EXPLORER WHEELS

Complaint Details

ODI Number	11286314
Vehicle	2004 FORD EXPLORER
Component	WHEELS
Date of Incident	May 10, 2017
Date Filed	December 2, 2019
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE WHEEL STUDS DETACHED ON MULTIPLE TIRES WHILE DRIVING. THE FAILURE RECURRED THREE TIMES ON MULTIPLE WHEELS ON DIFFERENT OCCASIONS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN ONCE TO AN INDEPENDENT MECHANIC WHERE THE STUDS WERE REPLACED; HOWEVER, THE FAILURE CONTINUED. THE CONTACT ALSO STATED THAT SHE REPLACED MULTIPLE STUDS HERSELF. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

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