NHTSA Complaint #11283163 — 2011 CHEVROLET EQUINOX

WHILE ACCELERATING ON FRWY RAMP, SUDDEN CATASTROPHIC TRANSMISSION FAILURE, I GOT TO THE SHOULDER, HAD THE CAR TOWED TO MY REGULAR REPAIR GARAGE, HE HAD SEEN THIS BEFORE, A PLATE INSIDE THE TRANSMISSION SHATTERS WITH NO WARNING, HAD CAR TOWED TO TRANSMISSION SHOP, THEY DIAGNOSED THE SAME THING, SAID THEY HAVE REPAIRED 4 TO 5 EVERY YEAR AND IT'S A FLAW WITH THESE TRANSMISSIONS. THEY COMPLETELY REBUILT THE TRANSMISSION AND SHOWED ME THE BROKEN PARTS. COST WAS $3400.00. CALLED THE CHEVY DEALER FOR REIMBURSEMENT AND THEY DENY ANY DESIGN OR MANUFACTURING DEFECTS AND REFUSED TO DO ANYTHING. I THINK YOU SHOULD INVESTIGATE THESE TRANSMISSIONS FOR EARLY FAILURES DUE TO A DESIGN OR MANUFACTURING DEFECT AND MAKE CHEVY EXTEND THE WARRANTIES ON THEM. MY CAR HAD ONLY 52000 MILES ON IT AND SHOULD NOT HAVE THIS FAILURE. I WAS LUCKY TO GET TO THOSE SHOULDER SAFELY. IF I CAN PROVIDE ANY ADDITIONAL INFORMATION, PLEASE CONTACT ME. ALSO, PLEASE INFORM ME OF YOUR INVESTIGATION.