NHTSA Complaint #11283142 — 2017 VOLVO XC90

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11283142
Vehicle	2017 VOLVO XC90
Component	SERVICE BRAKES
Date of Incident	September 16, 2019
Date Filed	December 1, 2019
Mileage	23,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

AFTER JUST 23K MILES, THE BRAKE PADS, ROTORS, AND TIRES ALL SHOW OVERWEAR AND WILL REGULARLY NEED REPLACEMENT ABOUT EVERY 20-30K MILES. I HAVE BEEN ADVISED THAT THIS IS IN PART DUE TO DESIGN OF THE CHASSIS AND, IF USED REGULARLY, THE ADAPTIVE CRUISE CONTROL. VOLVO DEALERSHIP SAYS IT IS A REGULAR COMPLAINT THEY SEE WITH THE 2017 AND NEWER MODELS. TIRE COMPANY (PIRELLI) SAYS IT IS NOT THE TIRES.

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