NHTSA Complaint #11282673 — 2012 DODGE JOURNEY

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE BATTERY WOULD SUDDENLY FAIL INTERMITTENTLY AND THE VEHICLE WOULD HAVE TO BE JUMPSTARTED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE CONTACT CALLED DISHMAN DODGE RAM CHRYSLER JEEP (LOCATED AT 7700 E SPRAGUE AVE, SPOKANE, WA 99212, 509-724-0024) AND WAS INFORMED THAT THE BATTERY FAILED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED INTERMITTENTLY. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT IT WAS A COMMON FAILURE WITH THE VEHICLE; HOWEVER, THERE WAS NO PERMANENT REMEDY. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 174,000.