NHTSA Complaint #11282513 — 2015 DODGE CHARGER

CAR WAS NOT RUNNING CORRECTLY HAD IT CHECKED AND CYLINDER 6 WAS MISSING WHICH WAS AN ISSUE IN THE FACTORY. THE VEHICLE WAS UNDER WARRANTY AT THE TIME. TOOK IT IN TO LAMPE DODGE VISALIA CALIFORNIA, WAS TOLD A LOANER OR RENTAL HAD TO BE APPROVED BY CORPORATE. THIS WAS NOVEMBER 8TH OF 2019, I HAVE CALLED AND NO ANSWER THEY REFER ME TO DIFFERENT PEOPLE AND NO ANSWER OR RENTAL CAR. I HAVE BEEN A PREVIOUS DODGE OWNER, AND THIS WILL BE THE LAST VEHICLE I PURCHASE FROM YOU. I HAVE BEEN PATIENT AND THE DEALERSHIP IS NO HELP NEITHER IS CORPORATE. I AM NOT ASKING FOR ANYTHING OTHER THAN WHAT IS RIGHT, THE MOST FRUSTRATING THING IS THE LACK OF FOLLOW THROUGH OR COMMUNICATION FROM DEALER AND CORPORATE. THE CORPORATE PERSON WE SPOKE TO WAS CURBIN AND HE HAD NO INFO AND BLAMED IT ON HIS SUPERVISOR FOR NOT APPROVING IT. I WILL BE TELLING EVERYONE I KNOW ABOUT THIS, AND I AM EXTREMELY DISAPPOINTED WITH YOUR COMPANY AND HOW THEY HAVE TREATED ME. I SPOKE TO CORPORATE TODAY AND ZERO ASSISTANCE. THANKS A LOT