NHTSA Complaint #11282366 — 2014 TESLA MODEL S

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11282366
Vehicle	2014 TESLA MODEL S
Component	FUEL/PROPULSION SYSTEM
Date of Incident	August 1, 2019
Date Filed	November 25, 2019
Mileage	62,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

RE: NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES THE BATTERY RANGE ON MY VEHICLE HAS BEEN CAPPED VIA A SOFTWARE UPDATE BY TESLA WITHOUT MY CONSENT. I WAS NOT NOTIFIED THAT TESLA WOULD CAP MY BATTERY'S MAXIMUM CHARGE, WHICH IN TURN REDUCED THE RANGE AND POWER OF MY VEHICLE VIA AN OVER THE AIR SOFTWARE UPDATE. THE CAR WAS ADVERTISED AS A 85 KWH BATTERY, BUT NOW, WITH THE BATTERY CAP, THE BATTERY IS MUCH LESS THAN 85 KWH. IF THERE WAS A SAFETY ISSUE WITH THE BATTERY, TESLA SHOULD HAVE NOTIFIED ME. ALSO, THE BATTERY SHOULD BE REPLACED INSTEAD OF HAVING THE SAFETY ISSUE STILL THERE AND DECREASING THE PERFORMANCE.

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