NHTSA Complaint #11281890 — 2014 VOLKSWAGEN PASSAT

THIS VEHICLE HAS EXPERIENCED COOLING SYSTEM ISSUES SINCE 49000 MILES. THE CAR NOW HAS 122,500 MILES. THE HEATER CORE HAS BEEN REPLACED 5 TIMES, 2 RADIATORS, EGR COOLER, INTERCOOLER, OIL COOLER, TRANSMISSION COOLER. THESE ARE ALL IMPACTED WITH SOME SORT OF SLUDGE. VW HAD ISSUED AN EXTENDED WARRANTY ON THE HEATER CORE ADDRESSED BY TSB 80-15-04. AFTER NUMEROUS CONVERSATION WITH VW AND THE DEALER SERVICE DEPARTMENT THE PARTS OTHER THEN THE HEATER CORE THAT IS COVERED UNDER THE TSB HAVE BEEN REPLACED AT NO COST TO ME EXCEPT THE INCONVENIENCE OF THE TIME INVOLVED TO RESOLVE THESE ISSUES. VW IS CLAIMING THAT THESE VEHICLES DO NOT HAVE AN ISSUE OTHER THAN WHAT THE TSB ADDRESSES. I HAVE SINCE TRADED THE CAR IN ON A 2015 PASSAT TDI THAT NOW APPEARS TO BE EXPERIENCING THE SAME ISSUES. THERE ISN'T A TSB OR EXTENDED WARRANTY FOR THE COOLING SYSTEM/HEATER ON THIS MODEL. I BELIEVE THIS TO BE A SAFETY ISSUE, NOT HAVING THE PROPER HEATING SYSTEM COULD IMPAIR VISIBILITY IN THE WINTER.