NHTSA Complaint #11281889 — 2012 KIA SORENTO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11281889
Vehicle 2012 KIA SORENTO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 117,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

I DRIVE KIA SORRENTO 2012, ITS AT 117,000 MILES. FOR THE LAST 6000 MILES MY CAR HAS STARTED BURNING THROUGH ABNORMALLY HIGH AMOUNTS OF OIL. IT DOESN'T GIVE ANY WARNING SIGNS AND THE LOW OIL WARNING LIGHT NEVER COMES ON. FOR MY LAST 3 SERVICES WHICH WERE IN JUNE, AUGUST AND NOVEMBER, ALL WELL BEFORE I WAS DUE FOR OIL CHANGE, I WAS TOLD THAT THERE WAS NEXT TO NONE OIL LEFT IN MY CAR. ON NOV 16TH, WHILE I WAS DRIVING ON A FREEWAY MY CAR WITHOUT GIVING ME ANY WARNING OR INDICATION THAT OIL WAS RUNNING LOW, DECELERATED FROM 60MPH TO 30MPH AND THE CHECK ENGINE SIGN STARTED FLASHING. I PULLED ASIDE AND GOT IT TOWED TO A NEARBY CAR AUTO REPAIR SHOP. I WAS TOLD THAT THERE WAS NEXT TO NONE OIL IN MY CAR AND BECAUSE IT HAD BEEN RUNNING WITHOUT ANY OIL MY ENGINE WAS ALL DAMAGED. I WAS TOLD THAT MY KIA NEEDED ENGINE REPLACEMENT. I WAS ALSO TOLD THAT THE MECHANIC DIDN'T FIND ANY LEAKS OR OTHER REASONS WHY OIL MIGHT BE GETTING CONSUMED SO QUICKLY. I SEARCHED ONLINE ABOUT WHY I MIGHT BE HAVING THIS PROBLEM AND FOUND THAT MANY OTHER KIA OWNERS ACROSS AMERICA ARE EXPERIENCING SAME PROBLEMS WITH ABNORMALLY HIGH AMOUNT OF OIL CONSUMPTION. SINCE THEN I HAVE BEEN TRYING TO GET IN TOUCH WITH KIA CORPORATE TO SEE IF THEY MIGHT BE ABLE TO HELP ME FIGURE OUT WHAT HAS BEEN HAPPENING BUT I HAVE BEEN UNSUCCESSFUL.

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