NHTSA Complaint #11281871 — 2011 TOYOTA CAMRY

I WAS NOT SENT ANY NOTICE OF THE DEFECTIVE PLASTIC CLIPS HOLDING UP 2007-2011 TOYOTA CAMRYS. INSTEAD, OUR SUN VISOR LOST RESISTANCE IN 9/2019 AND STARTED OBSTRUCTING OUR VISIBILITY AND MAKING IT HARD TO SEE OUT THE WINDSHIELD. THE SUN VISOR WOULD NO LONGER STAY UP, BUT HANG ~2/3 OF THE WAY DOWN. I CONTACTED TOYOTA AND PRINTED OUT THE COMPLAINTS AS WELL AS THE FACT THAT TOYOTA NEVER INFORMED US OF THE ISSUE WITH THE DEFECTIVE VISOR CLIPS WITHIN THE EXTENDED WARRANTY TIME FRAME -WHICH HAS HAPPENED TO MANY. WE ARE BEING TOLD TO REPLACE AND REPAIR IT OURSELVES FOR $195 THOUGH THEY AGREED IT'S A SAFETY HAZARD AS WELL AS THE CLIPS ARE DEFECTIVE. OUR LOCAL DEALERSHIP WAS CORDIAL BUT SAID IT WAS OUT OF THEIR HANDS AND A TOYOTA HEADQUARTERS DECISION. PLEASE LOOK AT THE MULTIPLE COMPLAINTS HERE: HTTPS://WWW.TOYOHEADQUARTERS.COM/THREADS/2007-2011-TOYOTA-CAMRY-AND-CAMRY-HYBRID-SUN-VISOR-WARRANTY-EXTENSION-ZTT.114/PAGE-5 HTTP://M.CARCOMPLAINTS.COM/TOYOTA/CAMRY/2011/ACCESSORIES-INTERIOR/SUN_VISOR_WILL_NOT_STAY_UP.SHTML I BELIEVE TOYOTA IS IN THE WRONG AND SHOULD HAVE TO FIX ALL FAULTY CLIPS ESPECIALLY WHEN BLOCKING YOUR VISIBILITY. I WAS UNABLE TO SEE OTHER DRIVERS IN THE COURSE OF DRIVING. I COULD NOT SEE SAFETY SIGNS WHEN TURNING, ON THE HIGHWAY, ETC. BECAUSE OF THIS, I HAD TO RIP OFF THE LEFT SIDE SUN VISOR OUT OF CONCERN AN ACCIDENT WOULD OCCUR.