NHTSA Complaint #11281842 — 2014 FORD F-350

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11281842
Vehicle	2014 FORD F-350
Component	ENGINE
Date of Incident	November 11, 2019
Date Filed	November 22, 2019
Mileage	109,310 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VT

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD F-350. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FAITH'S FORD (802-258-2400, LOCATED AT 1147 PUTNEY RD, BRATTLEBORO, VT 05301) WHERE IT WAS DIAGNOSED THAT THE REDUCTANT HEATER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT COVERED BY THE EXTENDED WARRANTY AND REFEREED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 109,310.

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