NHTSA Complaint #11281841 — 2009 CHEVROLET TRAVERSE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11281841
Vehicle	2009 CHEVROLET TRAVERSE
Component	AIR BAGS
Date of Incident	September 17, 2019
Date Filed	November 22, 2019
Mileage	170,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. WHILE DRIVING 35 MPH, THE CHECK ENGINE AND SERVICE AIR BAG WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIMING CHAIN AND CRANKSHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. O'REILLY CHEVROLET (6160 E BROADWAY BLVD, TUCSON, AZ 85711, (520) 829-3876) WAS CONTACTED, BUT WAS UNABLE TO DUPLICATE THE FAILURES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V073000 (POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

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