NHTSA Complaint #11281795 — 2004 GMC ENVOY

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11281795
Vehicle	2004 GMC ENVOY
Component	WHEELS
Date of Incident	November 21, 2019
Date Filed	November 22, 2019
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

SPARE TIRE RELEASE MECHANISM DYSFUNCTIONAL. I WAS UNABLE TO CHANGE TO CHANGE A FLAT WHILE ON THE SIDE OF A VERY BUSY HIGHWAY. HAD THE VEHICLE TOWED TO A AUTOMOTIVE TIRE AND REPAIR BUSINESS, AND THEY COULD NOT REMOVE THE SPARE EITHER. I SEARCHED ONLINE AND THERE ARE A NUMBER OF SIMILAR REPORTS/COMPLAINTS CONCERNING GMC TRUCKS AND SUVS, AT LEAST 2002-2012 MODELS. MINE IS A 2004 ENVOY. E.G. HTTP://WWW.CARPROBLEMZOO.COM/GMC/ENVOY/SPARE-TIRE-PROBLEMS.PHP THIS DESIGN FAILURE COULD LEAD TO SIGNIFICANT INJURY OR ADVERSE HEALTH IMPACTS (EXPOSURE, HYPOTHERMIA, ETC.) ESPECIALLY TO ELDERLY OR INABILITY TO CHANGE A FLAT WHILE IN REMOTE TERRAIN, OR AREAS WITHOUT CELL PHONE SERVICE. THERE IS NO SAFETY RELEASE BACKUP THAT WOULD ALSO BYPASSING THE DEFECTIVE TIRE RELEASE MECHANISM.

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