NHTSA Complaint #11281697 — 2016 BUICK ENCLAVE
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11281697 |
| Vehicle | 2016 BUICK ENCLAVE |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 69,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
WAS DRIVING MY CAR AND WENT TO TURN INTO THE GAS STATION. WHEN I TRIED TO TURN IT WAS A LOUD WHIRRING SOUND. I TOOK IT BACK TO WHERE I BOUGHT IT. I HAVEN'T EVEN OWNED THE CAR FOR 30 DAYS YET. THEY SAID POWER STEERING FLUID WAS LEAKING. THEY CHECKED TO SEE IF IT WAS COMING FROM PUMP OR HOSE AND IT WAS FROM THE PUMP. SO HAD TO REPLACE POWER STEERING PUMP. GOT MY CAR BACK LAST NIGHT AND THE STEERING STILL FEELS OFF IT ISN'T MAKING THE WHIRRING NOISE NOW. IT IS SO HARD TO EXPLAIN. IT FEELS BOUNCY WHEN YOU MAKE A RIGHT TURN I GUESS YOU COULD CALL IT. THE CAR MAKES A SQUEAKING NOISE WHEN TURNING AS WELL AND THEY COULDN'T FIGURE OUT WHY.
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