NHTSA Complaint #11281639 — 2014 FORD EXPLORER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11281639
Vehicle	2014 FORD EXPLORER
Component	ENGINE
Date of Incident	November 1, 2019
Date Filed	November 21, 2019
Mileage	65,340 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I'M GETTING CEL ERROR CODE P0016. THERE IS A RATTLING NOISE ON STARTUP AND SOMETIMES DURING HIGHWAY DRIVING EVERYDAY. MY EXPLORER SPORT HAS 65,340 MILES ON IT, W AY TO SOON FOR A TIMING CHAIN. THE DEALER STATED I PROBABLY HAVE TIMING CHAIN STRETCH AND THERE NO TSB TO RESOLVED THE ISSUE IN MY TRUCK EVEN THOUGH I HAVE THE SAME ECOBOOST ENGINE AS THE F150 THAT THE TSB 17-0026 DOES APPLY TO. WHY NOT THE FORD EXPLORER THAT HAS SAME EXACT ENGINE AS F150 WITH THE SAME PROBLEM? WHY WAS THE FORD EXPLORER ECOBOOST LEFT OUT OF THE TSB? THERE'S AN ISSUE WITH THE ENGINE NOT MODEL OF TRUCK. I'M HOPEFULLY LOOKING FOR FORD TO HONER THE TSB FOR MY VEHICLE THAT HAS THE SAME ENGINE DEFECT

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