NHTSA Complaint #11281469 — 2011 GMC TERRAIN

ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11281469
Vehicle	2011 GMC TERRAIN
Component	ENGINE
Date of Incident	October 14, 2019
Date Filed	November 21, 2019
Mileage	104,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

DRIVING ON THE HIGHWAY AND ENGINE STALLED ON ME AND WOULDNT GO. SO I ROLLED OVER TO THE SIDE OF THE HIGHWAY TO PULL OVER. WHEN I STOP THE CAR, I SEE SMOKE COMING FROM UNDER DASH BOARD AND UNDER HOOD. SO I GET OUT REAL FAST AND OPEN HOOD. I LOOK DOWN IN FRONT OF THE ENGINE AND THE ENGINE IS ON FIRE. I POURED SOME WATER ON IT BUT DID NOT PUT IT OUT. CALLED 911. AND BACKED AWAY. FIRE PUT ITS SELF OUT BEFORE 911 GOT THERE. HAD IT TOWED TO FIRESTONE. IN EXAMINATION. THEY SAID ENGINE PISTON BLEW A HOLE ON THE SIDE OF THE ENGINE. I JUST BOUGHT THE CAR USED AND HAD IT FOR 4 MONTHS WHEN THIS HAPPENED. NOW I AM STUCK PAYING FOR A CAR THAT IS SITTING IN MY DRIVEWAY BECAUSE IT IS IN OPERABLE. I CANNOT AFFORD $10000.00 FOR ANOTHER MOTOR TO BE INSTALLED, WHICH WAS WHAT I WAS QUOTED.

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