NHTSA Complaint #11281420 — 2018 RAM 2500

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11281420
Vehicle 2018 RAM 2500
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 5,400 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

THE 2019 TRAVATO WAS BUILT ON THIS RAM 2500 CHASSIS. WINNEBAGO GLUED HEAVY, SILVER ALUMINUM TRIM STRIPS TO THE BOTTOM OF ALL SECTIONS OF THIS VAN. WE HAD THE ONE ON THE DRIVER'S DOOR FALL OFF WHILE PARKED IN LAS VEGAS IN MARCH OF 2019. WE HAD THIS REATTACHED WHICH WAS COVERED BY WARRANTY. IN NOVEMBER OF 2019 WE DISCOVERED OVER EIGHT MORE SECTIONS COMING LOOSE AND IT WAS GOING TO COST $1,300.00 TO HAVE THEM REINSTALLED. WE WERE TOLD THAT THERE WAS NO GUARANTEE THAT WE WOULD NOT HAVE TO HAVE THEM REINSTALLED 4 OR 5 YEARS LATER. WE ELECTED TO HAVE THEM REMOVED INSTEAD. THESE ARE HEAVY PIECES OF METAL THAT ARE EXPOSED TO HIGH WIND GUSTS WHILE TRAVELLING AT HIGHWAY SPEEDS. IF ONE (OR MORE) SHOULD FLY OFF WHILE IN TRANSIT, THEY COULD DAMAGE VEHICLES FOLLOWING US OR EVEN CAUSE A FATAL ACCIDENT.

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