NHTSA Complaint #11281329 — 2014 HONDA ODYSSEY

TL* THE CONTACT OWNS A 2014 HONDA ODYSSEY. THE CONTACT STATED THAT, IN THE PAST, THE TRANSMISSION WAS SLIPPING. THE CONTACT TOOK THE VEHICLE TO WILLIAMSBURG HONDA (7101 RICHMOND RD, WILLIAMSBURG, VA 23188, (757) 564-4671) WHERE IT WAS TEST DRIVEN AND THE FAILURE WAS DUPLICATED. THE MANUFACTURER WAS CONTACTED AND DETERMINED THAT THE TRANSMISSION FLUID NEEDED TO BE FLUSHED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT WHEN ACCELERATING BETWEEN 15-20 MPH, THE VEHICLE JERKED WITHOUT WARNING. WHILE DRIVING OVER 20 MPH, THE VEHICLE DROVE NORMALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.