NHTSA Complaint #11281314 — 2012 FORD FOCUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11281314
Vehicle 2012 FORD FOCUS
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 153,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I RECENTLY SUBMITTED A COMPLAINT AND RECEIVED A PURGE VALVE RECALL FROM FORD. THE VEHICLE WAS TAKEN IN ON SEPT 6 AND REPAIRED. ON SEPT 11TH I WENT TO START THE VEHICLE AND IT HESITATED TO START. I TRIED AGAIN IT STARTED AND A NOTIFICATION CAME ON STATING TRANSMISSION MALFUNCTION SERVICE NOW. I HAD MY TRANSMISSION FIXED IN OCTOBER 2018 AND STILL HAVE HAD CONSTANT ISSUES. THE CAR STILL STALLS AND GOES IN AND OUT OF GEARS. THE CAR HESITATES WHEN TURNING OR PRESSING ON GAS TO ACCELERATE. AFTER A RECENT OIL CHANGE THE EMPLOYEE TRIED TO CHANGE MY HEADLIGHT AS IT WENT OUT AND 4 BULBS LATER HE DETERMINED THE WIRING ON THE VEHICLE IS HORRIBLE.ON NOV 2ND MY CAR HESITATES TO START AND CHECK ENGINE LIGHT RETURNS STATING TRANSMISSION MALFUNCTION. I BROUGHT THE CAR INTO A SHOP AND THEY THOUGHT TO CHANGE THE BATTERY AND PULLED A CODE SHOWING CLUTCH POSITION SENSOR IN TRANSMISSION. THE PASSENGER REAR SEAT BELT ALSO HAS A MALFUNCTION. IM STILL PAYING ON THIS VEHICLE AND STILL HAVE 11000 TO GO. EVERY YEAR THERE IS A CONSTANT ISSUE. IM NOT COVERED UNDER THE WARRANTY AND WHEN I WAS AT THE DEALERSHIP STATED THE CAR DIDN'T NEED WORK AND WOULDN'T REPAIR IT. MY BIGGEST FEAR IS DRIVING WITH MY CHILDREN AND THE CAR STALLS WHILE TURNING AND SOMEONE GETTING HURT. IVE SPENT THOUSANDS OF DOLLARS ON THIS VEHICLE FOR THE SAME ISSUES WITHIN THIS TRANSMISSION AND FORD DOESN'T WANT TO FIX IT.

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