NHTSA Complaint #11281214 — 2013 HYUNDAI AZERA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11281214
Vehicle 2013 HYUNDAI AZERA
Component STEERING
Date of Incident
Date Filed
Mileage 28,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

OUR 2013 AZERA, WITH LESS THAN 29K MILES, STARTED WANDERING BACK AND FORTH WHILE DRIVING. EVEN ON NEIGHBORHOOD STREETS AT SLOW SPEEDS NOT JUST ON CITY STREETS AND HIGHWAYS. I STARTED NOTICING THAT I HAD PLAY IN THE STEERING WHEEL. AT FIRST IT WAS ONLY MAYBE A HALF INCH BUT IF I TURNED THE WHEEL FAST ENOUGH BACK AND FORTH, IT MADE A THUMPING NOISE AND I COULD FEEL IT IN THE WHEEL. NOW THERE IS 6 INCHES TURN FROM LEFT TO RIGHT AND THE WHEEL AND COLUMN RATTLES AND THUDS ON EVERY IMPERFECTION IN ROAD SURFACE. THE FIRST INDICATION WAS NOTICED 4 DAYS AGO. TODAY I FEAR IT'S NOT SAFE TO DRIVE ANYWHERE. EVEN TO DRIVE IN TO GET IT REPAIRED. THE PROBLEM I HAVE SEEMS TO BE SIMILAR TO THOSE ALREADY DOCUMENTED COMPLAINTS ON THIS MODEL AND WILL BE FIXED AT MY EXPENSE SINCE THERE IS NO RECALL FOR MY YEAR/MODEL HYUNDAI. AS IT IS STILL UNDER 30K MILES, THIS IS HIGHLY DISAPPOINTING TO SAY THE LEAST.

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